Frequently Asked Questions
What makes a good
Home inspection, while not physically difficult, requires the ability to look for defects that an average person
might miss. The profession is more complex than it appears, requiring you to understand the interdependent systems
in a home, evaluate different components and recognize potential problems. If you have an interest in the real
estate field, have an eye for details, communicate well and enjoy the challenge of running a business, then home
inspection may be right for you. The most successful home inspectors have good computer skills and work more efficiently
than their competitors. PHII's interactive training will help prepare you to compete in today's home inspection
How much money do home inspectors make?
According to the Bureau of Labor Statistics, home inspectors earn an average annual salary of of $58,000, with
the top ten percent earning an average of $89,000. Home inspection is a growing occupation in the U.S and Canada.
Over 5 million home inspections are conducted in the United States each year and the percentage of homes inspected
is steadily increasing. The vast majority of homes sold this year will have a pre-closing home inspection performed.
There is a strong, long-term demand for qualified individuals to start careers as home inspectors. Depending on
the area of the country, an average home inspection for a 2,000 square-foot home will cost between $375 to $550.
Angie's List members reported paying an average of $473 for a home inspection. The region of the country, value
of real estate, and volume of property sales all affect the cost of a home inspection.
What do home inspectors inspect?
Home inspectors use visual methods to evaluate the physical condition of real-estate property, usually prior to
the sale of that property. A home inspector spends 2-3 hours at a property examining the grounds, structure, exterior,
roof, plumbing, electric, insulation, ventilation, interior, attic, bathrooms, kitchen, basement, crawlspaces,
heating, air conditioning, and garage or carport. National standards of practice determine which components are
inspected and how they are inspected. The inspector later provides a complete, written report to the client.
What are the requirements for my state?
States have a wide range of regulations and some have legislation pending. For this reason it is important to start
now and get "grandfathered in" before new laws are passed. To find your state's pre-license education
requirements and PHII's approval status, go to the PHII home inspection State Regulations
Why should I train with PHII?
PHII has trained over 20 thousand home inspectors all across North America as one of the largest, most respected
training schools. We have a curriculum and one comprehensive home inspector certification course, which is easier
to learn from than a series of separate courses. When you train with us, you interact directly with experienced
staff and instructors at our school location who are here to help you, both before and after you enroll. The same
staff that provides information about our products will be there to help you with ongoing support. No wasted time,
just direct help from our knowledgeable staff! There are no sales gimmicks or membership fees with PHII. We offer
everyone the best tuition value everyday without fail, and we don't solicit your personal information for marketing.
We respect your privacy.
Is PHII's course good in Canada?
Our course also meets Canadian home inspection guidelines. Home inspections in Canada follow the same national
standards of practice as in the United States. Alberta and British Columbia are the only provinces that currently
license home inspectors in Canada, and PHII is accredited by the National Home Inspector Certification Council
in Canada to provide education towards its NHI designation. Canadian inspectors who take PHII's training also receive
free membership in the National Society of Home Inspectors. See our Canadian regulations page for more details.
Should I join a national association?
Membership in a national trade association shows clients that you are serious about the profession. Some states
including Alabama, Pennsylvania, and Maryland require membership in a national home inspector association to comply
with state statutes. For example, Pennsylvania law requires home inspectors to be a full member of a national non-profit
home inspector association to be compliant. Home inspector association fees have become more and more expensive.
However, all PHII graduates receive a free 1-year membership in the National Society of Home Inspectors (NSHI),
a respected non-profit association more than 12 years-old that has a reasonable $149 renewal rate.
Is live classroom training required?
Some states require
some or all pre-license education to be face-to-face and some states require field training in addition to classroom
or online hours. Field training labs can be taken as scheduled at our training facility, and can be taken at anytime
during or after your training. Visit out Field Training page for more
information, or call us at 800-983-6322 to check on the lab schedule. Go to our State
Regulations page to check the requirements for your state.
How long does the course take?
The basic home inspection course is 90 hours and the optional advanced course is 30 hours, but both can be completed
more quickly based on your past level of experience. However, you can take as much time as needed, and there are
no limits on re-taking exams. The total course time is broken up into 70 hours for course instruction, 25 hours
for field assignments/report writing (field assignments are done on any property you select), 10 hours for course
assignments, and 15 hours for testing. PHII's course allows you to take your time or push yourself through quickly.
There are no constraints!
How much does the course cost?
Professional Home Inspection Institute's course comes complete with all required instructional materials including
CD-ROMs, online access, workbook, DVDs, and other materials you need to complete the course. You can view the current
prices by going to our Enrollment page or by calling 1-800-983-6322.
What is errors and omissions insurance?
Errors and Omissions (E&O) insurance is a professional liability policy covering the policyholder for negligent
acts and omissions that occur during an inspection. A good Errors and Omissions liability policy can help limit
your out-of-pocket expenses in the event you are named in a lawsuit. Our coursework is approved for home inspector
errors and omissions insurance by many insurance organizations. E&O insurance is a requirement in some states
and requires training by an approved provider in order to qualify for coverage.
What are your professional
We are affiliated with home inspection societies on the state and national level. Some of the benefits for our
students include free membership in the National Society of Home
Inspectors (NSHI), reduced fees to apply for other national society memberships, and reduced fees for Membership
Renewal Credits (MRCs). We are also an accredited member of the Better Business Bureau with an A+ rating. For our
complete credentials and affiliations, go to our Credentials page.
Why should I choose PHII?
PHII gives you interactive training, experienced support, a reasonable tuition, plus the only unconditional satisfaction
guarantee. Over the years we have successfully trained thousands of home inspectors, and have been there to support
them after the training. We have the most up-to-date home inspection course material of any school, and we are
the only school that provides a turn-key system for setting up your own home inspection business! We are also the
only home inspection school you will find that has developed all their own materials and guarantees your satisfaction.
Go to our Compare page to see what PHII offers
What is your return policy?
For returns, everything must be returned in as-new condition within 30 days of receipt. Returned items that are
used or damaged will be prorated. Refunds are credited within 7 business days of receipt of the return. Shipping
and handling is not refundable. You must contact us first to obtain a return form.
How do you ship the course?
Products are shipped the next business day via UPS Ground and USPS, and typically take 5-7 business days for delivery.
We ship to the U.S. and Canada.
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