Frequently Asked Questions
What makes a good home inspector?
Home inspection, while not physically difficult, requires the ability to look
for defects that an average person might miss. The profession is more complex than it appears, requiring you to
understand the interdependent systems in a home, evaluate different components and recognize potential problems.
If you have an interest in the real estate field, have an eye for details, communicate well and enjoy the challenge
of running a business, then home inspection may be right for you. The most successful home inspectors have good
computer skills and work more efficiently than their competitors. PHII's interactive training will help prepare
you to compete in today's home inspection market.
How much money do home inspectors make?
According to the Bureau of Labor Statistics, home inspectors earn an average annual
salary of of $58,000, with the top ten percent earning an average of $89,000. Home inspection is a growing occupation
in the U.S and Canada. Over 5 million home inspections are conducted in the United States each year and the percentage
of homes inspected is steadily increasing. The vast majority of homes sold this year will have a pre-closing home
inspection performed. There is a strong, long-term demand for qualified individuals to start careers as home inspectors.
Depending on the area of the country, an average home inspection for a 2,000 square-foot home will cost between
$375 to $550. Angie's List members reported paying an average of $473 for a home inspection. The region of the
country, value of real estate, and volume of property sales all affect the cost of a home inspection.
What do home inspectors inspect?
Home inspectors use visual methods to evaluate the physical condition of real-estate
property, usually prior to the sale of that property. A home inspector spends 2-3 hours at a property examining
the grounds, structure, exterior, roof, plumbing, electric, insulation, ventilation, interior, attic, bathrooms,
kitchen, basement, crawlspaces, heating, air conditioning, and garage or carport. National standards of practice
determine which components are inspected and how they are inspected. The inspector later provides a complete, written
report to the client.
What are the requirements for my state?
States have a wide range of regulations and some have legislation pending. For
this reason it is important to start now and get "grandfathered in" before new laws are passed. To find
your state's pre-license education requirements and PHII's approval status, go to the PHII home inspection state regulations
Why should I train with PHII?
PHII has trained over 20 thousand home inspectors all across North America as
one of the largest, most respected training schools. We have a curriculum and one comprehensive home inspector certification course, which is easier to learn from than a series of separate courses. When you
train with us, you interact directly with experienced staff and instructors at our school location who are here
to help you, both before and after you enroll. The same staff that provides information about our products will
be there to help you with ongoing support. No wasted time, just direct help from our knowledgeable staff! There
are no sales gimmicks or membership fees with PHII. We offer everyone the best tuition value everyday without fail,
and we don't solicit your personal information for marketing. We respect your privacy.
Is PHII's course good in Canada?
Our course also meets Canadian home inspection guidelines. Home inspections in
Canada follow the same national standards of practice as in the United States. Alberta and British Columbia are
the only provinces that currently license home inspectors in Canada, and PHII is accredited by the National Home
Inspector Certification Council in Canada to provide education towards its NHI designation. Canadian inspectors
who take PHII's training also receive free membership in the National Society of Home Inspectors. See our Canadian
page for more details.
Should I join a national association?
Membership in a national trade association shows clients that you are serious
about the profession. Some states including Alabama, Pennsylvania, and Maryland require membership in a national
home inspector association to comply with state statutes. For example, Pennsylvania law requires home inspectors
to be a full member of a national non-profit home inspector association to be compliant. Home inspector association
fees have become more and more expensive. However, all PHII graduates receive a free 1-year membership in the National Society of Home Inspectors (NSHI), a respected non-profit association more than 12 years-old that has a reasonable
$149 renewal rate.
Is live classroom training required?
states require some or all pre-license education to be face-to-face and some states require field training in addition
to classroom or online hours. Field training labs can be taken as scheduled at our training facility, and can be
taken at anytime during or after your training. Visit out Field Training page for more information, or call us at
800-983-6322 to check on the lab schedule. Go to our state regulations page to check the requirements for your
How long does the course take?
The basic home inspection course is 90 hours and the optional advanced course
is 30 hours, but both can be completed more quickly based on your past level of experience. However, you can take
as much time as needed, and there are no limits on re-taking exams. The total course time is broken up into 70
hours for course instruction, 25 hours for field assignments/report writing (field assignments are done on any
property you select), 10 hours for course assignments, and 15 hours for testing. PHII's course allows you to take
your time or push yourself through quickly. There are no constraints!
How much does the course cost?
Professional Home Inspection Institute's course comes complete with all required
instructional materials including CD-ROMs, online access, workbook, DVDs, and other materials you need to complete
the course. You can view the current prices by going to the enrollment page or by calling 1-800-983-6322.
What is errors and omissions insurance?
Errors and Omissions (E&O) insurance is a professional liability policy covering
the policyholder for negligent acts and omissions that occur during an inspection. A good Errors and Omissions
liability policy can help limit your out-of-pocket expenses in the event you are named in a lawsuit. Our coursework
is approved for home inspector errors and omissions insurance by many insurance organizations. E&O insurance
is a requirement in some states and requires training by an approved provider in order to qualify for coverage.
What are your professional affiliations?
We are affiliated with home inspection societies on the state and national level.
Some of the benefits for our students include free membership in the National
Society of Home Inspectors (NSHI), reduced fees to apply for other national
society memberships, and reduced fees for Membership Renewal Credits (MRCs). We are also an accredited member of
the Better Business Bureau with an A+ rating. For our complete credentials and affiliations, go to the credentials page.
Why should I choose PHII?
gives you interactive training, experienced support, a reasonable tuition, plus the only unconditional satisfaction
guarantee. Over the years we have successfully trained thousands of home inspectors, and have been there to support
them after the training. We have the most up-to-date home inspection course material of any school, and we are
the only school that provides a turn-key system for setting up your own home inspection business! We are also the
only home inspection school you will find that has developed all their own materials and guarantees your satisfaction.
Go to the comparison page to see what PHII offers
What is your return policy?
For returns, everything must be returned in as-new condition within 30 days of
receipt. Returned items that are used or damaged will be prorated. Refunds are credited within 7 business days
of receipt of the return. Shipping and handling is not refundable. You must contact us first to obtain a return
How do you ship the course?
Products are shipped the next business day via UPS Ground and USPS, and typically
take 5-7 business days for delivery. We ship to the U.S. and Canada.
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1-800-983-6322 or via the forms on our contact page.