Start Your Home Inspection Career with PHII!

Professional Home Inspection Institute


Resources > FAQ's
Frequently Asked Questions

Would I make a good home inspector?
Home inspection may not be physically difficult, but it does require good people skills and the ability to look for details that an average home buyer may not notice. Home inspection is also more complex than it may appear, requiring you to understand all the systems in a home along with the ability to recognize red flags when they appear.

If you have an interest in the real estate field, have an eye for details and enjoy the challenge of running a high-income business, then home inspection may be right for you. Today's most successful home inspectors have good computer skills and work more efficiently than their competitors. PHII's interactive training will help prepare you to compete in today's high-tech home inspection market.

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How much money do home inspectors make?
Professional home inspection is a growing occupation in the U.S and Canada. Over 5 million home inspections are conducted in the United States each year and the percentage of homes inspected is steadily increasing. There is a strong, long-term demand for qualified individuals to start careers as home inspectors. Depending on the area of the country, home inspectors typically charge from $300 to $500 to inspect an average home. In areas with high numbers of resales, home inspection is a volume business where home inspectors can earn considerably more.

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What do home inspectors inspect?
Home inspectors use visual methods to evaluate the physical condition of real-estate property, usually prior to the sale of that property. A home inspector spends 2-3 hours at a property examining the grounds, structure, exterior, roof, plumbing, electric, insulation, ventilation, interior, attic, bathrooms, kitchen, basement, crawlspaces, heating, air conditioning, and garage or carport. National standards of practice determine which components are inspected and how they are inspected. The inspector later provides a complete, written report to the client.

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What are the requirements for my state?
States have a wide range of regulations and some have legislation pending. For this reason it is important to start now and get "grandfathered in" before new laws are passed. To find your state's pre-license education requirements and PHII's approval status, go to the PHII home inspection
state regulations page.

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Is PHII's course good in Canada?
This course is also designed for those who live in Canada. Home inspections in Canada follow the same national standards of practice as in the United States. Canadian inspectors also receive free membership in NSHI.
Note that home inspection regulations went into effect in Alberta, Canada, on September 1, 2011, and PHII is not currently approved for licensing in that province.

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Why is national association membership important?
Some states including Alabama, Pennsylvania, and Maryland require membership in a national home inspector association as a condition for licensing. For example, Pennsylvania law requires home inspectors to be a full member of a national association to be compliant. National associations must be nonprofit, and only a few including NSHI meet that requirement. PHII is the only school that offers free membership in a national nonprofit home inspector association. All PHII graduates receive a free $199 membership in the
National Society of Home Inspectors (NSHI), which meets the PA and other state requirements.

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Is Live Training Required?
Some states such as Kentucky require inspectors to attend a certain amount of field training in addition to classroom or distance hours. Labs can be taken for free as scheduled at our training facility, and we also offer labs in other areas for an additional fee. Labs can be taken at anytime during or after your training. Visit out
Field Training page for more information, or call us at 800-983-6322 to check on the lab schedule.

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How long does the course take?
The basic course is 90 hours and the optional advanced course is 30 hours, but both can be completed in considerably less time by those with some experience. However, you can take as much time as needed, and there are no limits on re-taking exams. The total course time is broken up into 70 hours for course instruction, 25 hours for field assignments/report writing (field assignments are done on your own property), 10 hours for course assignments, and 15 hours for testing. PHII's course allows you to take your time or push yourself through quickly. There are no constraints!

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How much does the course cost?
Professional Home Inspection Institute's course comes complete with all required instructional materials including CD-ROMs, online access, workbook, DVDs, and other materials you need to complete the course. You can view the current prices by going to the
enrollment page or by calling 1-800-983-6322.

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What is errors and omissions insurance?
Errors and Omissions Insurance is a professional liability policy covering the policyholder for negligent acts and omissions that may harm his or her clients. A good Errors and Omissions liability policy can help limit your out-of-pocket expenses in the event you are named in a lawsuit.

Our coursework is approved by the Allen Insurance Group and the Foundation of Real Estate Appraisers (FREA) for home inspector errors and omissions insurance. E & O insurance is required in many states and requires training by an approved provider in order to qualify for coverage.

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What are your professional affiliations?
We are affiliated with home inspection societies on the state and national level. Some of the benefits for our students include
free membership in the National Society of Home Inspectors (NSHI), reduced fees to apply for other national society memberships, and reduced fees for Membership Renewal Credits (MRCs). We are also an accredited member of the Better Business Bureau with an A+ rating. For our complete credentials and affiliations, go to the credentials page.

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Why should I choose PHII?
PHII gives you interactive training, experienced support, a reasonable price, plus a guarantee. Over the years we have successfully trained thousands of home inspectors, and have been there to support them after the training. We have the most up-to-date home inspection course material of any school, and we are the only school that provides a turn-key system for setting up your own home inspection business! We are also the only home inspection school you will find that has developed all their own materials and guarantees your satisfaction. Go to the
comparison page to see what PHII offers.

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What is your return policy?
For returns, everything must be returned in as-new condition within 30 days of receipt. Returned items that are used or damaged will be prorated. Refunds are credited within 7 business days of receipt of the return. Shipping and handling is not refundable. You must contact us first to obtain a return form.

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How do you ship the course?
Products are shipped the next business day via UPS Ground and USPS, and typically take 5-7 business days for delivery. We ship to the U.S. and Canada.

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What is your privacy policy?
The following information discloses the privacy practices for this website and applies solely to information collected by this web site.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-983-6322 or via the forms on our contact page.

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I want to emphatically recommend this course to others! Sacramento has a fantastic market for home inspections, and your course helped my husband and I launch a very successful home inspection business! PHII took away the mystery from home inspection and showed us exactly what to do. We still use your inspection forms to compile our finished reports! Thanks so much.

C.L., Sacramento, CA


1. Common Terminology
2. Limits and Exclusions
3. Site, Grounds, Grading
4. Exterior & Structure
5. Roof Components
6. Plumbing Systems
7. Electrical Systems
8. Attic Inspection
9. Insulation & Ventilation
10. Interior Components
11. Bathrooms & Kitchen
12. Basement & Crawlspace
13. Heating/Air Conditioning
14. Garage and Carport
15. Conducting an Inspection
16. Setting up your business
17. Equipment and supplies
18. Taxes, Licenses, Permits
19. Record Keeping
20. Advertising & Marketing

     -Course Objectives-


1. Structure
2. Exterior
3. Roofing
4. Plumbing
5. Electric
6. Insulation
7. Ventilation
8. Interior
9. Heating
10. Air Conditioning
11. Ethics/Standards
12. Report Writing